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Admissions FAQ

inside admissions area at Heartland Behavioral Health Services

What disorders are treated at Heartland Behavioral Health Services?

Heartland treats the following children and adolescents with the following disorders:

  • Behavior and impulse disorders
  • Self Injurious Behaviors
  • PTSD – Post Traumatic Stress Disorder
  • Reactive Attachment Disorder
  • Mood Disorders
  • Suicidal Behaviors
  • Mild Range of Pervasive Developmental Disorders


What behaviors must a child or adolescent exhibit for consideration for admission to Heartland?

To be admitted to Heartland, an individual must exhibit dangerous behavior to themselves or others, destruction of property, the inability to function socially or educationally, pre-existing psychiatric conditions and no significant progress with outpatient treatment.

What ages does Heartland’s Residential Treatment Program treat?

Our Residential Treatment Program treats males and females ages 12 – 17 who require extended psychiatric treatment.

What age does Heartland’s Acute program treat?

Our Acute program offers comprehensive psychiatric treatment to children and adolescents ranging in age from 4– 17.

What is the average length of stay for residents?

The length of treatment for our residents varies depending on the reasons for admission and progress toward treatment goals. Those enrolled in our residential treatment services can expect a stay ranging from 6-18 months, while the average stay for those in our acute program is usually 5-7 days.

What will my child be doing all day at Heartland?

See our example schedules below to get an idea of the healing activities Heartland residents participate in.

What activities can residents participate in?

At Heartland, we believe in the power of activity therapy. That’s why we offer a wide range of leisure activities that are designed to facilitate building self-confidence and trust. The activities we offer on our 50-acre campus include, but are not limited to:

  • Equestrian program
  • Baseball/softball
  • Tennis
  • Basketball
  • Fishing
  • Bowling

What are my different payment options to fund my child’s stay at Heartland?

  • Commercial Insurance (such as Blue Cross/Blue Shield, Aetna, U.B.H. and others)
  • Medicaid
  • Private Pay
  • TRICARE (Military)

Is there anything that my child is not allowed to bring for their stay at Heartland?

Yes, the following items are considered contraband if found on or around any patient on the unit: lighters, matches, aerosol cans, pornographic material, glass objects, metal cans, razor blades, tacks, push pins, scissors, any type of recording device, VHS tapes, paper clips, staples, hangers, MPG players, nail clippers, nail files, knives, finger nail polish, cleaning supplies, over the counter medications, outside medications, herbal supplements, illegal substances, illegal drug paraphernalia, tobacco products, nail polish remover, glue, white out, sharpie pens, spiral notebooks, chewing gum, candy, belts, shoe strings, any item with a string, large belt buckles, steel-toe boots, jackets with zippers. Many everyday items will be placed in a personal box to be checked out daily.

What can my child bring to Heartland?

Acute Hospitalization: three sets of clothes (Heartland provides laundry machines).
Residential Programs: Flexible (8-10 sets of clothing).